RITA® invested in state-of-the-art Service and Support Desk equipment back in 2004, this equipment is constantly being updated to keep pace with the latest developments in hardware and software. It is run by a team of dedicated, highly qualified, industry trained analysts and engineers.
Quite simply RITA® is 'Remote IT Assistance' - supporting clients around the world!
Personal RITA® ...
- Offers remote support for registered members on a 'Pay if you want to - As much as you want to' basis via the donation button.
- Offers private individuals the chance to receive professional remote assistance with no committment to pay for it. (subject to our fair usage policy)
Business RITA® ...
- Provides complete end-to-end IT support at a fraction of the cost of employing full time professional IT staff.
- Can be tailored to meet both budgetary and IT infrastructure requirements.
- Solves end-user problems and can prevent problems arising throughout the whole networked infrastructure by monitoring servers and performing system wide health checks in the background.
- Can provide Remote Training & Support for your key workers anywhere in the world.
- Agents are a highly qualified, cohesive team of professionals, certified to provide advanced network & desktop support at a price the customer wants to pay.
- Maintenance agreements are very affordable, all service contracts are negotiated through - Comco Associates
The web site ...
The members area has a help desk where registered users can raise a support ticket which will be dealt with by our support professionals with speed and alacrity. This service is available 24/7.
RITA® also has a very comprehensive FAQ section, which is growing every day. It is just possible that you might be able to find the answer to your problem without having to call us.
